DM Consulting Services and duapune.com successfully completed for this year the realization of training sessions on “Excellent Customer Service” with the participation of the latest group from BKT, National Commercial Bank staff on 18 November 2017. Topics related to communicating with clients, avoidingdisputes and misunderstandings in communication with the client according tothe specific needs that…read more
On November 16, 2017, the American Chamber of Commerce in cooperation with DM Consulting Services Albania organized the event “Open House, Use of information technology in HR management”. In this event, Mr. Dritan Mezini, DM Consulting Services CEO, introduced the Human Resource Management Information System (HeRa), which presents a contemporary system that meets all the…read more
DM Consulting Services and duapune.com continue their training sessions in “Excellent Customer Service” with the participation of another group from BKT National Commercial Bank staff on 28 October 2017. The training consisted of topics related to communication with the client, avoiding disputes and misunderstandings in communication with the client, conflict resolution in communication with the…read more
DM Consulting Services organized a successful training on “Excellent Customer Service” with the participation of BKT National Commercial Bank staff on October 10, 2017. The training consisted mainly in concrete cases and themes that the employees of this bank face i their daily work and customer service on different occasions. The training was considered fruitful…read more
Duapune, DM Consulting Services in the service area of training, organized the third training session “Performance”, on 18 March 2017, part of the training were representatives of the various departments of HR from well-known Albanian and foreign companies. During the training the participants discussed and treated with the trainer performance management policies, its main elements…read more
DM Consulting Services in the service area of training, organized the second training session on 18 February 2017 “Recruitment and Interviewing” part of the training were representatives of the various departments of HR from well-known Albanian and foreign companies. During the training the participants discussed and treated with the trainer various occasions about the daily…read more
DM Consulting Services regarding the service area of training, organized as the first session on September 17, 2016 a training on “Communication skills” for a part of the sales department staff of Albtelecom and Eagle Albania. The training took place on communication topics that were presented through examples, certain games and tests of concrete cases…read more
DM Consulting Services Albania Ltd, specialized in the sector of education, training, human resources and employment, organized on October 23 and 24, 2015 the training on “Leadership and managerial skills” for the staff of the National Commercial Bank (Banka Kombëtare Tregëtare) with the managerial level participants of the bank. At the end of training, participants…read more
On October 21, 2015 Mr. Dritan Mezini, CEO of DM Consulting Services Albania Ltd was reelected with a majority vote by the general assembly of the Fulbright Alumni Association (AFAA). Mr. Mezini is reelected for a second term as President of this association.
DM Consulting Services is organizing a training session concerning “Communication and Sales Techniques” for First Investment Bank in Albania. First group sessions were organized on October 2ndand 3rd, 2015. Second group session were organized on October 9thand 10th, 2015. Meanwhile, third group sessions are expected to take place on October 30th and 31st, 2015.