Home / Articles by: DM-Consulting

Excellent Customer Service November 18, 2017

DM Consulting Services and successfully completed for this year the realization of training sessions on “Excellent Customer Service” with the participation of the latest group from BKT, National Commercial Bank staff on 18 November 2017. Topics related to communicating with clients, avoidingdisputes and misunderstandings in communication with the client according tothe specific needs that…read more

Open House, Use of information technology in HR management

On November 16, 2017, the American Chamber of Commerce in cooperation with DM Consulting Services Albania organized the event “Open House, Use of information technology in HR management”. In this event, Mr. Dritan Mezini, DM Consulting Services CEO, introduced the Human Resource Management Information System (HeRa), which presents a contemporary system that meets all the…read more

Excellent Customer Service Training October 28, 2017

DM Consulting Services and continue their training sessions in “Excellent Customer Service” with the participation of another group from BKT National Commercial Bank staff on 28 October 2017. The training consisted of topics related to communication with the client, avoiding disputes and misunderstandings in communication with the client, conflict resolution in communication with the…read more

Excellent Customer Service

DM Consulting Services organized a successful training on “Excellent Customer Service” with the participation of BKT National Commercial Bank staff on October 10, 2017. The training consisted mainly in concrete cases and themes that the employees of this bank face i their daily work and customer service on different occasions. The training was considered fruitful…read more

Our Services

DMCS’ IT products and services are guided by its philosophy of “one-stop” shop composed of the following categories: web, e-commerce, mobile, SEO, various IT services. Our services and solutions are tailored to the specific needs of our clients and partners, and they remain always cost effective comprehensive IT solutions and based on the most up-to-date…read more

Sponsorship of the ITO&BPO

DM Consulting Services will be sponsoring the ITO&BPO Germany Forum that will take place in Hotel Melia, Berlin on October 1st, 2014. This Forum is the only international industry event in Germany and it focuses on the market conditions in Germany, especially on shoring preferred services and the opportunities to optimize these existing models and…read more

Technical School Board Chairman

As an innovation of the Youth and Social Welfare Ministry by the special attention of the Minister, Mr. Erion Veliaj, this year in the vocational schools, the board chairman has been chosen from the field of entrepreneurship aiming to ensure that the knowledge obtained during the school studies to be implemented in practice at various…read more

Version 3.0 of launching

DM Consulting Services launched on September 22, 2014 version 3.0 of the employment portal Already, with several years of successful existence in the Albanian speaking countries of Albania, Kosovo and Macedonia, we were able to recognize the market new trends and demands and after a deep analysis we converted it on a new version that…read more already on your mobile the portal that for so long time has helped all for finding a job easily and in quick time, today it comes more easily than before “ on Android” , you need only to have mobile phone and you can very simple download it. Now you can visit whenever and wherever you are,…read more

The Career Fair “Employment Opportunities”

On April 30, 1, 2, 3 and 4 May 2014 at the Palace of Congresses was held Career Fair “Employment Opportunities” with the participation of around 80 companies of different sectors and businesses in Albania. DM Consulting Services was an important part of this exhibition by contributing to employment and education with a unique service…read more